Política de envío

SHIPPING POLICY

At Orbita, we believe the experience should not end when you place your order. From the moment your purchase is confirmed to the moment it reaches your door, we aim to keep the process clear, simple and reliable.

WHERE WE SHIP

Orbita currently ships to Spain.

ORDER PROCESSING

Every confirmed order is prepared for dispatch within approximately 2 business days.

Once your order has been processed and dispatched, the delivery period begins.

DELIVERY DURATION

For orders shipped within Spain, our estimated delivery time is 7–8 business days after processing.

Please understand that delivery estimates are not guaranteed delivery dates. Carrier operations, weekends, public holidays or circumstances outside Orbita's control may occasionally affect the final delivery time.

SHIPPING COSTS

Any applicable shipping charges or free-shipping conditions will be clearly presented during checkout before your order is completed.

DELIVERY INFORMATION

Please make sure your name, delivery address, telephone number and other required shipping information are correct before completing your purchase.

If you notice an error after placing your order, contact Orbita as soon as possible. We will review the order and determine whether the information can still be corrected before dispatch.

DAMAGED OR INCORRECT ORDERS

We want you to receive exactly what you ordered.

If your order arrives damaged or you receive an incorrect product, please contact us with your order details and supporting photographs as soon as possible. Our team will review the situation and guide you through the appropriate resolution.

DELIVERY DELAYS

If your order has not arrived within the expected delivery period, please contact us with your order information. We will review the available shipment information and assist you with the next steps.

QUESTIONS ABOUT YOUR DELIVERY

If you have any questions about your order, processing or delivery, our team is available to assist you.

At Orbita, our goal is simple: make every order clear from checkout to delivery.

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